E40: How to Start with the Customer & Think Backward to Create A Customer-Centric Company – Interview with Dr. Lynn W. Phillips, PhD

Lynn W. Phillips, PhD

(Award-Winning Scholar, Executive Educator in Customer Value Delivery, Founder and Managing Director of Reinventures)

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What are the main Aspects of Creating A Customer-Centric Enterprises, How to Measure the Customer-Centric Growth? How to Improve your Customer Value Proposition, Customer Satisfaction and Contracts Win Rate?

 What is VDS? and What’s is DITLOC? Which University is the Best in the World for Entrepreneurs?